Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Preparing a 2018 tax return, get an error code after skipping the CRA slips download and can not finish the return. How do I clear the error to proceed?

 
1 Reply

Preparing a 2018 tax return, get an error code after skipping the CRA slips download and can not finish the return. How do I clear the error to proceed?

Please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team for more help.