Access denied error message when searching for support or community messages

[TurboTax_Susan]

@jenniferoneal70 Your complaint was about the forum software, which is not made by Intuit, which is part of the reason we are having problems fixing it. 

If the forum is not working for you there are many other ways to contact TurboTax, which you can see here: Contact us

[taxpayer000]

This problem seems to persist in 2026. When will this be fixed? Tax deadline is near.

[TurboTax_Susan]

@taxpayer000 We can't make the changes that are required to fix the forum right now precisely because it's tax season, and any major changes could cause significant downtime. We'll be overhauling the community sometime in the off season, which should resolve the issues we are currently having. 

[taxpayer000]

i appreciate the reply but frankly, that's a lame excuse as the problem was reported on the community forum over a year ago.