Cannot file using Netfile

[Maha Sam]

I have the same issue.

I entered my date of entry, and answered the question of: are you a Canadian citizen as no, and I answered the question of are you a permanent resident as yes. Not sure what else to do to indicate that I am an immigrant!!

Need a refund or resolve this issue. Such a waste of time. Even your paid tax expert couldn't resolve it and my time and money was wasted on that too.

[TurboTaxBrenda]

It asks you to enter your income from before you were a resident of Canada. This is where the error is. Have you entered your foreign income?

[How123]

The Canada Revenue Agency was unable to process your return because of one of the following reasons:A date of entry was indicated without indicating the residency status as immigrant.You indicated a residency status of immigrant without providing a date of entry.Make the necessary corrections and try again.

Got same problem.  Support number provided tells me it was changed?

What's the solution.  I select Cdn resident already

[TurboTaxSusan]

@How123 Did you become a Canadian resident in 2024? If so, you'll need to enter a date. 

If you were a resident for all of 2024, please go into Forms mode, and search for INFOWS. Make sure that the information in the Residency section is correct.