cpp overpayment

[Tammikm]

turbotax 2024 is showing my cpp amount as an overpayment

[TurboTaxVeronique]

Can you please specify if you are using TurboTax Desktop or Online? and which T-Slips do you have?

Quick suggestion, for CPP, make sure the province of employment is entered correctly (box 10).

[Tammikm]

Desktop. It seemed to have done this after the last update

[Tammikm]

T4 only

[TurboTaxVeronique]

Verify the information on your T4 are entered properly and the province is also entered. If the exact amount of your CPP is reporting on line 44800, we suggest you to contact our product support team by phone. 

They have access to tools we don't have here in Community, like screenshare, and see your return. 

Feel free let us know what the result was. 

Thank you for choosing TurboTax.
 

[Canman221]

Yes, this concern is valid. Since the most recent update CPP contributions are showing up as refundable tax credits, which is totally wrong. I am using the Standard TurboTax downloaded from the TurboTax website. This did not happen prior to the most recent update.  These contributions should show up as deductions for CPP not tax credits.  When will this be corrected?

[Tammikm]

on mine it was because I did not have the pensionable earnings inputed.  after I put that in it was corrected.

[Canman221]

Wonderful this corrected mine as well. Thank you for the help.😀