CRA Result Code: 15

[YUJEONG]

When I try to register with the NETFILE in the last step, I get this error code. How do I solve it?  I tried again, but the problem was repeated.

[tulip991]

As per Canada Revenue Agency (CRA) receiving an error code 15 means: You have indicated this is a pre-bankruptcy return. Please delete the selected financial data (SFD) statements. They should not be transmitted with a pre-bankruptcy return.

Thank you for choosing TurboTax.

[YUJEONG]

Where can I find the ifinancial data (SFD) statements? I can't find it in any select option. 

[YUJEONG]

It's my first time using a tax refund. Then should I send an email directly instead of a NETFILE to the CRA?

[TurboTaxSusan]

@YUJEONG Most first-time filers can't use NETFILE, they need to print and mail their returns to file. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.

*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.

This CRA webpage has a list of where you can mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

[Jaehyeok Lee]

How did you figure out your CRA Result Code: 15?

[TurboTaxGinette]

Most first-time filers can't use NETFILE, they need to print and mail their returns to file. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.

*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.

This CRA webpage has a list of where you can mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

Thank you for choosing TurboTax.

[georgeandisabel]

Where can I find sfd statement to remove

[TurboTaxGinette]

As per Canada Revenue Agency (CRA) receiving an error code 15 means: You have indicated this is a pre-bankruptcy return. Please delete the selected financial data (SFD) statements. They should not be transmitted with a pre-bankruptcy return. SFD statements are also found with foreign income.

Most first-time filers can't use NETFILE, they need to print and mail their returns to file. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.

*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.

This CRA webpage has a list of where you can mail your return.

Thank you for choosing TurboTax.