CRA Result code 84 : #95033

[ktel]

I successfully submitted the file to the CRA with Wealthsimple

[TurboTaxAniqua]

To fix CRA Result code 84 : #95033: Review T4 slip:

1. If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.
2. If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

[PantherBolin]

Those boxes are empty and on screen display "0.00". It still does not work. Note the Error Number:

CRA Result Code: 84
#95031 - Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections.
1. For all provinces or territories, line 50310 requires an entry on line 50340 from box 16 of all your T4 slips and, if applicable, on line 50341 from box 16A of all your T4 slips and/or on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips.
2. Your province or territory of residence on December 31 is not Quebec. Lines (50310 + 22215 + 44800) must equal the total of lines (50340 + 50341 + 50330 + 50331) from boxes (16 + 16A + 17 + 17A) of all your T4 slips.
3. Your province of residence on December 31 is Quebec. Line 50310 cannot be more than the total of lines (50340 +50341 + 50330 + 50331).Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

[ktel]

TurboTaxAniqua,

Everybody is entering the information from the T4 and RL1 correctly.  We already established that over a week ago...

For anyone here that wants to file to the CRA I recommend doing so via Wealthsimple.

[Tiph5]

Tried WealthSimple and it also doesn't work... 

[ray_tax]

I got exactly the same error:

#95031 - Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections.
1. For all provinces or territories, line 50310 requires an entry on line 50340 from box 16 of all your T4 slips and, if applicable, on line 50341 from box 16A of all your T4 slips and/or on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips.
2. Your province or territory of residence on December 31 is not Quebec. Lines (50310 + 22215 + 44800) must equal the total of lines (50340 + 50341 + 50330 + 50331) from boxes (16 + 16A + 17 + 17A) of all your T4 slips.
3. Your province of residence on December 31 is Quebec. Line 50310 cannot be more than the total of lines (50340 +50341 + 50330 + 50331).Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

And when I tried to verify those lines, I can't find line 50310 anywhere, any suggestions are much appreciated!

[ray_tax]

I got responses from WealthSimple as below:

We want to assure you that we are aware of this error, and it appears to be affecting a number of our users. Our programming team is actively investigating the root cause and has been in contact with the Canada Revenue Agency (CRA) to resolve this as quickly as possible.
 
We understand how frustrating this can be, and we want to keep you updated on our progress. We’ll be sure to inform you as soon as we have more information or a resolution.
In the meantime, we strongly advise against making repeated attempts to submit your return while receiving this error. After five failed NETFILE attempts, your NETFILE account may be locked, requiring you to contact the CRA directly to have it unlocked. This limitation applies across all tax software platforms, not just Wealthsimple Tax.

[ktel]

There are a few different scenarios here all related to QPP and CPP but they're not all the same .

My particular error has been fixed with WS. 

This is the error message below  that  I received which has now definitely been resolved.

nb I was advised to clear cookies before trying to submit which I did. I don't know if that makes any difference however.

Error Code 95033

Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections. If all of your entries are correct, you will have to file a paper return.

Your province or territory of residence on December 31 is other than Quebec. Your software generated an entry on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips. Your software should have also generated an entry on lines 50310 and/or 44800.

Your province of residence on December 31 is Quebec. Your software generated an entry on line 50330 and, if applicable, on line 50331. Your software should have also generated an amount on line 50310.

CRA NETFILE result code 84

[Tiktiki]

I am currently on call with support and they still don't have a clue.

Same error, still on hold and being told to try to submit again after verifying.

I am paying for the service (small business/self-employed) and am being told to just send their prepared document by mail.
That is just not possible, since their calculation is wrong, and the Schedule 8 form is not editable from their software.

If they can't fix it, I am asking for a refund (because you know, you have to pay before trying to submit) AND have to redo it by hand or have an accountant do it.

I already cancelled their online-only QuickBook "solution" that works half the time and creates double entries for no reason (their tech support is also abysmal), now I think I won't be using an Intuit product at all again.