e-Filing Error

[Pippo59]

I’m unable to e-file my 2023 return as TurboTax is detecting an error with the data entered from my T4A(P) statement, specifically box 21 (number of months - disability) and box 23 (number of months retirement). I reviewed the error. Box has 12 (number of months - disability) entered in the form field which was automatically uploaded from MyCRA account. Box 23 is empty in the form field and on my T4A(P) statement. So I’m confused as to the error still being detected as I don’t see one. Does anyone have a solution to fix this issue? 

[TurboTaxSusan]

Are you getting retirement benefits, disability benefits or both?

[Pippo59]

Both. But only Box 21 on the T4A(P) shows 12.

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[RhoBurn]

Hello Pippo59, I too got the same error.  I did however, On My Own, figure out a way to get past it.   If you still haven't been able to file online because of it, please let me know.

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