How do I get a refund? I ended up having to pay for your online service for a total cost of $48.28 when I thought I had purchased the solution with the desktop software for $26.44 that didn't work. Please provide contact details so I can promptly process my refund.
You may have been upgraded as per your tax needs or mistakenly chose to be upgraded along the way. In order to help you with this situation, you can contact our telephone support team for further assistance by calling 1-888-829-8608. You can also apply for a refund by going to our TurboTax FAQ: How do I get a refund for a TurboTax product?
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