How do I contact you

[scott-macleodlor]

how do I activate

[TurboTaxSusan]

Are you using TurboTax CD/Download or TurboTax Online?

[scott-macleodlor]

Using turbo tax online. Just want to enter my new key to get started 

[TurboTaxSusan]

Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608.

[Liza5]

[email address removed]

[Liza5]

I am using turbo tax download

[TurboTaxBrenda]

You will need to download the TurboTax software from here, and then enter the license code when it asks for it. 

Thank you for choosing TurboTax.