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I do not get my confirmation email. I have check junnk, spam, deleted folders...

 
6 Replies

I do not get my confirmation email. I have check junnk, spam, deleted folders...

Please provide more details on what email confirmation are you looking for? Is it for a direct purchase from Intuit?

 

 

I do not get my confirmation email. I have check junnk, spam, deleted folders...

The confirmation number email. When I put password in it sends a code to email but I never get it. I checked junk, spam deleted if it was blocked...

I do not get my confirmation email. I have check junnk, spam, deleted folders...

We suggest trying a different browser and also clearing cookies and cache. If you have a phone number linked to the account, use the 'Sent a code to the phone" option.

If the issue persists, submit an account recovery request.

I do not get my confirmation email. I have check junnk, spam, deleted folders...

So I tried that but I am still not getting the emails with the code. I am kind of at a loss. I get other emails from TurboTax. What should I try next? 

 

JB

I do not get my confirmation email. I have check junnk, spam, deleted folders...

Have you tried getting a code via text message on your phone number? 

I do not get my confirmation email. I have check junnk, spam, deleted folders...

Yes that works fine but I prefer to do taxes on my computer and usually don't have my cell with me cause I share with wife.

 

Jim