I tried to run pension optimizer and it timed out I close it and log out. When I log in it goes straight and runs the optimizer again. I am stuck in a loop. Help?

[jackiemines65]

It is very frustrating.  I did get an email saying I have a code and it is under investigation. My taxes are complicated and I do not want to start over. I too are waiting till later in April and I will buy another product.  But if they don’t fix this soon I will never use Turbo tax again after using it since doing taxes online was a thing.  Fingers crossed. 

[Bohcat]

Hello Moderator

I have the SAME exact issue on the French language side. I keep falling into a loop.

Seems that TurboIntuit is having this problem for OVER 2 months now - what's going on?

We NEED filing

I spent 1 hour + on thephone today to be told like everyone else that you are working on the problem.

Have you REALLY been working on this issue for 2 MONTHS wihtout fiding the solution???

Please get on this NOW !

What is your current ETA ?

thanks for the update, ASAP