Internet activation (unable to communicate with server)

[imandolin]

I was having issues activating my key for 2019.  I called, got disconnected, called again, turned off firewalls, etc.  I didn't have an option to register by phone.  After hours of frustration, I have found the problem....google chrome.  As soon as I opened up explorer, the telephone activation popped up!  I hope this info can help someone else.  PS.  As IF I feel like doing taxes now.....

[TurboTaxBrenda1]

Thank you so much for your Feedback- It is greatly appreciated. 

We are happy to know that you were able to activate your software!

[AndyKing1981]

I'm having this same issue. Still haven't figured it out yet.

[imandolin]

For me, it was a 3rd party firewall. I think I also had to change my search engine to explorer from chrome. 

[AndyKing1981]

I just bought this computer, it's fresh out of the box. The program installed fine on my old computer but this new one it just won't go. I shut off every firewall on the computer and still nothing. Changed browsers, Nothing. Spent 3 hours on the phone with support last night. They tried doing a screen share and that wouldn't connect either. I'm at a loss.

[coolcool119119]

i am haveing the same issue, still dont know how to get it to work.