I need a phone contact of intuit to call

[JP1044]

I have filed an incorrect return on March 29, 2021. Is it possible to retract the incorrect return and file a correct new filing?

Regards, JP1044.

[Dgroom]

I am working on 2018 taxes. I am getting a "FIX" "you need to indicate whether you have tax  on split income (TOSI)"  when I hit "fix" I get ERROR TT601.  This happens repeatedly so I am advised to contact Tech Support.

I have also got ERROR TT600.

[TurboTaxSusan]

@Dgroom Please contact our phone support as they will be better able to assist you. You can get the correct number via this form.

[63252h]

My original submission was reassessed. One of my income sources was inadvertently omitted.  Can I use the 2021 disc and turbo tax standard system to refile?  Only used two of 8 files. 

[TurboTaxGinette]

Yes you can refile your 2 returns.

Thank you for choosing TurboTax.

[63252h]

Do I use 2021 disc or 2023 disc?   

[TurboTaxGinette]

You will use the 2021 disc if you need to Refile the 2021 tax return.

Thank you for choosing TurboTax.

[jimtreller]

I bought the “turbotax” program at staples. The instructions with the ” turbotax “ were to go to “turbotax.ca/download”

However the “turbotax.ca/download” site was to buy the program online not to install this version.

Then I accessed  “How do I install and activate my TurboTax Desktop product? (intuit.com).

Then accessed “  How to install Turbo Tax Download”

•  It instructed me to sign in to my account
• It informed me that my password was incorrect and I reset it.
• I then logged  in to my account and got the “basic 2023.  I did not want  "basic"turbo tax. I wanted download I turbo tax " standard”  which I paid for.

I tried several sites to download my licence code.  I got repeated  messages to take me to Canada version.

When I finally got to a site to let me download I got a message the licence code was used before or was invalid or fake etc.

I contacted Turbotax number [phone number removed]  that revered me to a Canadian site and sent me the following site Tax Support: Answers to Tax Questions | CRA/Return Status (intuit.ca)   which  was no help.

I have used “turbo tax” for a number of years  and never had this problem before.  

Now what do I do.

[TurboTaxSusan]

The URL http://turbotax.ca/download forwards to https://turbotax.intuit.ca/tax/software/install which is the download page for TurboTax CD/Download (Canada).  Just click on the version you need to download.

If you have bought TurboTax CD/Download, you will be asked for the licence code when you install the software.