No receipt confirmation and no licensing

[TurboTaxGinette]

An email has been sent, please verify your junk/spam folders also.

Thank you for choosing TurboTax.

[BobAymont]

I still have not received an email with Licensing. Please don't ask me to check Junk Mail again. I checked Junk Mail several times. I just want to use the program I paid for in good faith. Three days now and no License email.

[email address removed]

[BobAymont]

I am having the same problem. They keep telling me to check my Junk Mail. Why can I get replies from they and not get License number?

[TurboTaxBrenda]

We have resent your email.

Have a nice day!

[TurboTaxBrenda]

We have resent the email to you with your requested license code. 

[Matty Hawk]

January 16, 2025

[TurboTaxVeronique]

@Matty Hawk We suggest you to contact product support with the details of the account where the purchase was made. Here is the link with all the information to contact them.

Thank you for choosing product support.