Refund

[lindajo8]

I purchased the Turbo Tax Premier package for 2025 from Sam's Club.  I have used Turbo Tax for many years.  When trying to load the product, I noticed it was the Canadian version and I live in California.  I tried to get out of it and could not. Also, I could not get to the page that requires the license code.  The only things that came up was TT asking me to upgrade, etc.  I could not get away from those requests.  I was so frustrated that I just quit and ended up going with a new online tax program.  I am requesting a refund of $83.00.  I can't understand how TT could have changed the programs they sell so much one cannot even get into it.  I am very disappointed.  

[TurboTax_Susan]

You can get a refund for a TurboTax Canada product by using the form on this TurboTax Canada FAQ: How do I get a refund for a TurboTax product?