Downloaded my copy of TT2020 from Amazon software library to new computer. Install went fine, but when I launch I just get a white screen with TT2020 Premier Activation at top. All antivirus software is off
Downloading from a different source didn't help. A representative at the Canadian help center had the answer- all I had to do was reduce the screen resolution one or two levels. This made the data entry screen visible and I could enter the authorization code
Please try reinstalling the program using the download from this link: Where can I download the CD/download edition of TurboTax?
If that doesn’t work, please contact our phone support team for more help.
Downloading from a different source didn't help. A representative at the Canadian help center had the answer- all I had to do was reduce the screen resolution one or two levels. This made the data entry screen visible and I could enter the authorization code
lidi996856
New Member
SS007Fly
New Member
ArdentUser
Level 1
TTT1
Returning Member
Niquei
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.