Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

[TurboTaxSusan]

Please contact our social team or our phone support for further assistance with your code issue.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

[jdwatts1957]

hello, how should i proceed

tks

david

[jdwatts1957]

the phone number provided does not work...

tks

[TurboTaxSusan]

What was the number that you phoned? Did you dial 1 (one) before the number?

If you can’t contact us by phone, you can get in touch with us on social media:

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

[Wardz2]

I have tried several times entering the key code, but it will not accept

[TurboTaxGinette]

@Wardz2 To be able to help you, I will need some information which you will need to send me by private message as I will also need more information.

• Which version of TurboTax are you using a) TurboTax Online or b) TurboTax CD/Download?             

[GARY OBUCK]

THAT IS RIGHT

[TurboTaxNicola]

Hi Gary,

Please use the link below to visit us tomorrow on our social page and we will do our best to resolve the matter.

https://www.facebook.com/messages/t/TurboTaxCanada