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    Corey54
    Level 1

    tt805

    Product worked fine...  then said it was unable to download an update...   Now will not open at all.  Had completed all work to do taxes but unable to open anything now.  Not to mention how difficult it is to find a place to get any support..

    posted
    ‎April 14, 2023 12:26 PM
    last updated ‎April 14, 2023 12:26 PM
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    2 Replies
    Corey54
    Level 1

    tt805

    It seems like the 2022 version can not see any server for update/activation.....   I just opend 2020 version of TT and it updates no problem.

     

    ‎April 14, 2023 12:37 PM
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    TurboTaxSusan
    Moderator
    Moderator

    tt805

    You can try uninstalling & reinstall it using the download on our website here:  Where can I download the CD/download edition of TurboTax?

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608. 

    ‎April 16, 2023 4:47 PM
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