Used this program last year only to get 10k in missed provincial taxes I need to know why this happened and who’s responsible to pay it.

[valdron92]

What a mess. I followed the law and the programs procedure and now I’m about to lose my apartment to pay 10k to Quebec

[TurboTaxSusan]

Please contact our phone support team as they will be better able to assist you further.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.