Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    taxtime1120018
    New Member

    Why is the program stuck on white page showing license agreement?

    using TurboTax free online upgraded?
    posted
    ‎March 14, 2021 7:51 AM
    last updated ‎March 14, 2021 7:51 AM
    0
    1
    140
    Reply
    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    Why is the program stuck on white page showing license agreement?

    Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...

    ‎April 11, 2021 3:21 PM
    0
    127
    Reply