Turbotax Netfile Error Code 95365

[IslandRed]

I was going to file without my capital loss as well, then file an adjustment to add it later after it was assessed.  If your daughter has no offsetting capital gains then it doesn't hurt you to add it later.  you can file a T1 ADJ to adjust your 2024 return. - do that rather than put it in next year.

[GordoD]

I follow your logic and it should work.

But it is ridiculous that the TT “work-around” is to file a “wrong” tax return to allow one to successfully file the 2024 tax return via NETFILE, and then file an amended return once your NOA is received.

TT software developers … where’s the fix?

[HarleyW]

I also filed my taxes this morning.  I removed the T3 capital gains from the boxes and it went through successfully.  I was getting a refund, and since I had an overall capital loss, this had no impact on my refund.

I will file my adjustment later on when things get straightened out by CRA/TT.  Or, I may just wait for CRA to correct.

This has been a mess up for sure.

[IslandRed]

I ran it by the people at CRA that I talked to and they were ok with it.

[CM1965]

I erred in my previous message.  She has capital gains on her T3 slips and a capital loss on her T5008.  Overall, it is a net capital loss.  There was an update to TurboTax today, but nothing seems to have changed on her return as a result of it.  A similar situation for my wife and myself, also a net capital loss.  It shouldn’t affect the bottom line of the balance owing/refund as far as I know as overall it is a loss that will be able to offset future capital gains.

I hate to send in a tax return that I know will be incomplete, just to get it sent.  In the case of my wife and myself, we are counting on a refund that will help offset the balance owing on the other.  I don’t think I want to risk sending after April 30th, even if there are allowances being made due to these problems.  
Not sure what to do, but will have to draw a line in the sand as to when I will proceed.  If we had a concrete fix day/time it would certainly help with this.  Seems to be a moving target that keeps being delayed though.

[Anne04]

@CM1965  I am waiting for a fix.  I am getting a refund so can wait.  

I would not remove/modify slips as this might change your tax calculations.  Seems like more work after to modify your return.

For those who owe money, and can’t wait,  someone said he is going to send the payment before net filing.  Not sure if you would still get a late filing payment but  should avoid interest - it can’t hurt to try.  

[CM1965]

Yes, I thought about doing the payment in advance of the April 30th deadline, but as the balance owing is several thousand dollars, I would need the refund from the other return to help cover it.  At this point it’s unlikely I would even get the refund in time since we are at the 16th.  I guess I will have to find the money somewhere.

If I was to get a late filing charge as a result of not sending the return in on time there would be a mushroom cloud over my house.  Uggghhhh!

[Unhappyuser2025]

Absolutely correct Al Sarn. I have never seen such terrible coding in my two decades of using Turbotax. But i think its because Intuit has laid off a great deal of their Canadian staff and we've got American coders who clearly dont know what they are doing. Very sad i will have to find an alternate product next tax year. 

[Winnipeger204]

I spoke with somebody from TurboTax on Monday and they told me that it would not be fixed until the end of the week. They said they had to make the fix and then get CRA to approve it. I also spoke to CRA and they said that they fixed the air on their end on April 7. I told the TurboTax representative to fix their updates on the error codes as this error code is not fixed if you have a capital loss. This has been a very frustrating process for over a month as I was ready to file to get a refund. 

[JLA146]

I did the same just now for my wife's return (removing the capital gain and submitting) - it was accepted. 

I prepared our returns together and split our Investment income 50/50. My return was filed and accepted March 26th. I tried filing my wife's right after and have been dealing with Error Code 95365 with Turbo Tax and CRA since then. I have had my refund April 10th.

We also had a capital loss on T5008 so effect is on loss carry forward and no effect on my wife's refund.

THANKS to all who have responded - it is nice to know that I'm not the only one having this problem. AND to learn others experience with Turbo tax & CRA