Why are my tax documents from CRA not populating in Turbo Tax?

[michelle_carduner]

I’ve downloaded them from CRA but none of the amounts are populated in Turbo Tax.

[TurboTaxSusan]

So, there's nothing showing when you go to the slip pages? Have you tried running auto-fill again? 

[michelle_carduner]

I’ve tried several times to auto-fill.  So disappointing as I have 5 slips from CRA and I am concerned about entering them incorrectly.   I’ve tried on my laptop and on my IPad.   

[TurboTaxSusan]

Please contact our phone support team to assist you further.