Why can't I connect to the live expert?

[TurboTaxBrenda1]

Have you tried following the instructions in our FAQ https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

[BillyShears]

[TurboTaxGinette]

Did you succeed in connecting with a live expert?

[pontoon333]

There is no option for expert review on my screen.

[TurboImpotDeanna]

@pontoon333

The expert review option will appear in the top right-hand side of your screen,  

Click on the following link for additional information FAQ: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...