Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

When will the forms be unlocked so that I can file? If I am unable to file it shouldn’t have accepted payment without letting me file

 
3 Replies

When will the forms be unlocked so that I can file? If I am unable to file it shouldn’t have accepted payment without letting me file

I have the same question.  Im guessing its the small business form thats stopping me from being able to file?  

When will the forms be unlocked so that I can file? If I am unable to file it shouldn’t have accepted payment without letting me file

Really hoping I will still be able to file once they open it up and that my payment didn't go to waste!

When will the forms be unlocked so that I can file? If I am unable to file it shouldn’t have accepted payment without letting me file

If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? We are working to have the forms unlocked by the end of next week, if not sooner. We will update the FAQ when each form becomes available.

 

 

If you don’t have any of the forms on the list but you are still seeing this error message:

 

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?

 

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us