@IANANDJOSIE Unfortunately, TurboTax Desktop is only compatible with Windows products, and won’t work on a Mac. You can use TurboTax Online with Mac OS computers, but the codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.

If you bought TurboTax from a 3rd party retailer and need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

Activation code for standard does not work

putchased at Costco

@Rodneyconoley The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. To download TurboTax Standard use this link: https://turbotax.intuit.ca/tax/software/desktop

My activation code is not accepted for the premier version.

The license code I entered is correct , still not able to activate the program.

I get error code 66.

The product was bought from Staples .

Is it possible someone At Staples has mixed up or switch activation codes ?

Dan Andrews

I bought the license from Staples.

Dan Andrews

CORRECTION : I BOUGHT THE license CODE FROM WALMART.

I have entered the 16 digit code 5 times , still getting error code is incorrect . Every year Intuit makes changes and every year I have problems of some sort . I can't recommend this product or services . I got an audit from CRA and had to pay extra in taxes .

@Dan Andrews 

Please contact our phone support team as they will be able to assist you further.