All Posts

@SternSteve121 TurboTax Desktop is run on your computer and stores files on your storage devices. Since Microsoft is no longer going to support Windows 10 (or Windows 8, or 7) with security updates, we can't risk having our customers entering their sensitive tax data on a computer environment that is no longer secure. That's why we are dropping support for TurboTax Desktop on Windows 10.    TurboTax Online runs and stores data on our servers, which are run at the same level of security that banks & other financial institutions use. Because it's browser based, you will still be able to use TurboTax Online on a Windows 10 computer if you're using a browser that still supports Windows 10, though we don't recommend it.    Another option is to use the TurboTax mobile app on your iOS or Android device. The mobile app uses the same servers as TurboTax Online. 

You are forcing your users to update Windows version 10 to Windows 11. In order for me to do that I will need to update my machine, which is working perfectly well. Sooooo, if I want to continue using your product, I have to shell out lots of money and time. I take this as a very faintly disguised extortion on Microsoft part!! Outside of that I have used Windows 11 and find it to be a useless, overly bloated piece of crap. To say noting of the articles I have read about it. Does more harm then good. NO THANK YOU I will pass. The only option you have given me is to do it on-line, something that I am NOT comfortable doing. I assume you have written security code into that website, perhaps you can write security code into the Desktop version. Or just let your users own web security take care of it.  

If you use TurboTax Online, then your tax returns are stored on our secure servers. Unfiled returns can be deleted at any time, but deleting them means you won't be able to edit or view them the next time you login. Returns that you have submitted via NETFILE can only be deleted if you delete your account.   Editable copies of returns (filed & unfiled) are available for 3 years, while PDF copies of Filed returns are stored for up to 7 years.  

T1, line 23600 can be found on your child's tax return. You can look at the Detailed Tax summary or the PDF archive of her return to see that line number.   If your child is not submitting a tax return, then yes, you can just enter her income instead.  

If you are using TurboTax Online, you'll be asked if you want to prepare only your own return or both you & your spouse's when you start the return. If you've already started your return but what want to change your answer to the question, then you'll need to start a new return.  

Ive read all the postws about the Costco version of the sign in with the activation code not working and i read your many duplicates of a solution - which has not helped.   The code that is on the piece of paper inside your box is not working.   The error says: The license code you entered is not valid. Error code :606   I purchased this product as soon as they appeared in store at the beginning of 2025. It was a new box ans not previously opened. This is annoying and happened in previous years so i returned it to Costco.  Please provide a solution and fix this.

If you haven't filed your taxes for the current or previous tax year, you can't register for a CRA account. You'll either have to file a 2023 or 2024 return and sign up once you've gotten your Notice of Assessment, or wait until next February when you can file your 2025 return.   You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/