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This also took me hours.  When you're clicking on box 52 in the T3 slips screen, the popup shows 2 boxes. Total capital gaines (Box 52) and Foreign cap. gains (incl. in Box 52).  Fill in both boxes with the same amount. Turbotax want you to enter box 52 twice.🙄

RRSP contributions made through the remainder of 2024 and the first 60 days of 2025, as well as "Unused RRSP contributions previously reported and available to deduct" will deduct on line 20800 provided the available RRSP deduction limit equals or exceeds the total contributions. Unused RRSP contributions are reported on the line 1 of the schedule 7.  This amount will carryforward within your Turbotax application, or it will download from the CRA when using the "Autofill my return" feature.  The entry made on line (ii) will continue to carryforward this unused RRSP contribution.

Turbotax was calculating an amount for the Canada Worker's Benefit (CWB), which is a refundable tax credit available to lower income workers.  However, you cannot claim the CWB if you were enrolled as a full-time student at a designated educational institution for a total of more than 13 weeks in the year, unless you had an eligible dependant at the end of the year.  As a result, once you entered your tuition receipt, Turbotax automatically removed this claim, lowering the refund.

@astinnissen As the email is sent randomly by another department, we do not have the list of the customers who received it. You can send us a screenshot of this email and your order number, and we will get back to you.   Thank you for choosing TurboTax.

@relaxafterafunday  If you bought TurboTax from a 3rd party retailer and need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559   FYI: Anything with a .com like https://ttlc.intuit.com or https://turbotax.intuit.com/ or https://turbotax.com that doesn't have a .ca in it somewhere is a US site.  

@svukuser We understand the inconvenient but the system accept only Canadian credit card associated with Canadian address. If you can't pay with a Canadian credit card, you can try with a prepaid credit card.    Thank you for choosing TurboTax.

We are sorry to hear your experience with phone support wasn't a great experience.   Unfortunately, you can't import your previous taxes year's data from TurboTax Online to TurboTax Desktop. TurboTax Online can't export anything other than a PDF file, and TurboTax Desktop can't open PDF files. Only .ttxx files.   While they look similar, the US & Canada software are not the same, which is why they have different features. Here in Canada, we use software developed in here, not the US. Also, our online software is based off of Intuit Profile, while TurboTax Desktop is its own program that has been around for 30 or so years. They are not the same under the hood. Once again, we apologize for this misadventure. User's feedback is always appreciated, and rest assured that your comments was shared on to the relevant teams.   Thank you,

If you are still not able to resolve this issue, please contact our phone support team for more assistance.    During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours: 9 AM to midnight ET for English support 9 AM to 9 PM ET for French support During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.      

@kmhtax Thank you for your feedback. Certainly, this year's online version underwent some changes, and we value your time and feedback greatly. We will forward this to the appropriate department. We appreciate your time and input.