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Did you buy TurboTax Desktop or TurboTax Online?    TurboTax Online for 2021 was discontinued last year and the servers are no longer available.   If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?  

This TurboTax Canada FAQ has information on how to get a PDF copy of your tax return in TurboTax Online: How do I print a copy of my tax return in TurboTax?   You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/  

Line 23200 – Other deductions is a total of all the deductions that don't have any other specific place to go on yourreturn. This line can include: Federal, provincial and territorial COVID-19 benefit repayments made in 2023 Canada Pension Plan or Quebec Pension Plan benefits scholarships, bursaries or research grants retiring allowances repayment of a shareholder's loan repayments made by you in the year for a policy loan under a life insurance policy income from a registered disability savings plan  

We no longer have any TurboTax products available for tax years 2017 or earlier. However, you can still download the forms for those years from the Canada Revenue Agency (CRA) here: https://www.canada.ca/en/revenue-agency/services/forms-publications/tax-packages-years.html  

You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax? 2016: https://intuitglobal.intuit.com/downloads/CanadaTax/2016/dls/TurboTax2016_Bld8004_May18.exe 2017: https://intuitglobal.intuit.com/downloads/CanadaTax/2017/dls/TurboTax2017_Build9008.exe We no longer have downloads available for 2015 & earlier.   This TurboTax Canada FAQ has information on how to install older versions of TurboTax Desktop: What if I have trouble with my licence code while setting up TurboTax Download?   Please note that we currently only support TurboTax Desktop 2018 & onwards. Older versions may no longer not work.   The best way to keep copies of your tax returns is to save them as PDF files. You can't edit them, but for 2020 and older returns, the CRA won't accept changes by ReFile, and usually won't accept changes at all for returns 10 years old (or older). The CRA also generally only requires you to keep records six years from the end of the last tax year they relate to.  

You can login to TurboTax Canada Online 2022 here: https://ww1.2022.ca.turbotaxonline.intuit.com/   If you are self-employed and registered to collect GST/HST, this CRA page tells you all the ways you can file a GST/HST return: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/complete-file-return-business/file-return.html  

If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available from 9:00 am to 6:00 pm EST, Monday to Friday.