All Posts

Intuit this is truly Embarrassing! There are dozens of complaints posted here going back 6 months and nothing has been done about this. I just spoke to your support about why my federal Child Care Expenses are not showing up in line 21400 and my Net Income and why TurboTax is failing to submit form T778 and the response I got is that I don't qualify for my FEDERAL (!!) tax credits based on a PROVINCIAL (!!) income test. I get it! this stuff is complex and has many moving pieces but you are WRONG in your interpretation and that's baked into your online app. I had to contact the CRA, figure out that I have to manually change my return and submit form T778 by mail to get my child care expenses for which according to the CRA I do qualify.  DO BETTER INTUIT!!! I WILL BE POSTING THIS FURTHER ONLINE and will send an ESCALATION email

I also agree, very disappointing not having a YOY comparison. I also found this version for 2024 very confusing and difficult to navigate. Not happy with it at all, you should go back to the old version.

The 2024 tax return that I filed for my son was reassessed and sent back to him because Turbo Tax had missed the CPP payable on his self-employment income. I updated Turbo Tax yesterday (2025-06-27) and I was pleased to see an update for Schedule 8.  Schedule 8 is where the CPP is calculated on self-employment income.  Sadly, this update did not resolve the issue of CPP not being calculated on self-employment income. The problem is that the self-employment income being reported in line 29 of the T1 General Return is not being populated into Schedule 8 / Part 5 / Line 1.  The work around is to use the F2 key to override Schedule 8 / Part 5 / Line 1 and then manually enter the amount from line 29 of the T1 General Return into Schedule 8 / Part 5 / Line1. Once I over-rode this field as described above, Turbo Tax calculated an amount owing that was close to what the CRA had calculated (there was a difference of about a $1). BTW, I am using Turbo Tax 2024 Standard Hope this helps.

This is what I am getting :  This turboimpot.intuit.ca page can’t be found No webpage was found for the web address: https://turboimpot.intuit.ca/tax/product-redirect?taxYear=2024&url=signin%3F_swlg%3Dfr HTTP ERROR 404

@sophiafu800       Account deletions are done by a different department. If you don't receive an email from them in about 42 business hours, then please contact our phone support team for more assistance.

I have completed the "Delete Account" workflow after the Intuit sign-in.   I made the "Delete Request". If your team can get back to me and let me know once my account is deleted.     Thanks! Sophia Fu [email address removed]

TurboTax Standard is only available for Windows 10/11 computers, and won't run on mobile devices. The codes for the TurboTax App/Online will not work with TurboTax Desktop & vice-versa.   With TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?