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I'm still seeing Turbotax request Admin privileges, which should never happen after the first installation, and I'm still waiting 34 days now for this issue to be brought "forward to our team to verify." I find the Turbotax staff postings lacking in technical background.  Uninformed speculation is not helpful.  Please share this thread with a programmer and get this Turbotax bug addressed.

If you are preparing a return with your spouse/partner, you can't only add upgrades or extra features to one return. You would have to prepare your returns separately to apply audit protection to only one return.   Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.    To start a new return, select “Start a New Return” from under “My Returns” in the bottom left corner. Once you have started your new return, you can select “View All Returns” from under “My Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.  

Please make sure that your last name, first name, date of birth, and SIN (Social Insurance Number) that you entered in your return matches what Revenu Québec has on file for you. You may want to contact Revenu Québec to double check what information they have for you.  

@Ziaeiagh    If you have bought TurboTax Desktop, you can download the current version of the software here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?    

Hi Brenda,   I am experiencing the same issue as CRA is telling me Turbotax incorrectly calculated my return numbers and that my assessment is about $850 higher than reported by TurboTax. This is obviously very upsetting, especially as they are unable to tell me where the error is. Is this something you can assist me with? 

@KC1121 I've sent you a private message. You can check your private messages by logging into the community and clicking on the envelope icon on the top left of the page.   Once you've written your reply message, if you don't see the "Reply" button, use the tab key on your keyboard.

Did you enter anything in the Employment Expenses section? If so, you would need to remove anything you entered there.    If you are still not able to resolve this issue, please contact our phone support team for more assistance.