If your TurboTax CD will not open or run on your computer, you can download the software directly from our site and enter the Installation Key Code (IKC) you have already received with your CD purchase.
Follow this link and choose the version you purchased: TurboTax Product Download
I purchased Turbotax deluxe by a retailer and it does not show up on Turbotax web site to download.
TurboTax for Windows Desktop | TurboTax® Canada 2022 (intuit.ca)
@cjbrj TurboTax Deluxe is online only. There is nothing to download.
Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?
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