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liz6
Returning Member

Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

 
3 Replies

Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

Are you asking for a refund? The FAQ tells you how to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

liz6
Returning Member

Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

Thank you for your response.  My issue was which one to keep......I contacted Customer Services by 'phone and all was resolved and very quickly.

Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

Great to hear that customer service was able to assist you. Have a great day!