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    liz6
    Returning Member

    Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

     
    posted
    ‎January 18, 2020 3:22 PM
    last updated ‎January 18, 2020 3:22 PM
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    3 Replies
    TurboTaxSusan
    Moderator
    Moderator

    Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

    Are you asking for a refund? The FAQ tells you how to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

    ‎January 20, 2020 10:00 AM
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    liz6
    Returning Member

    Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

    Thank you for your response.  My issue was which one to keep......I contacted Customer Services by 'phone and all was resolved and very quickly.

    ‎January 20, 2020 10:11 AM
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    TurboTaxBrenda1
    Moderator
    Moderator

    Received annual turbo tax version - charged appropriately. Ordered separate premier version which I should have ordered in the first place. Charged appropriately

    Great to hear that customer service was able to assist you. Have a great day!

    ‎January 22, 2020 7:14 AM
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