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Robstei
New Member

CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Hi, 

I keep on getting an error message when I try to submit my tax declaration to CRA through NETFILE. My document is declined because I did not enter a value for PPIP (box 55 on my T4). I do not contribute to PPIP, so box 55 is empty on my T4. I work in Quebec but my employer is outside of Quebec and is not registered for payroll deductions with Revenu Quebec. 

How can I fix this issue to submit my declaration digitally?

 

P.S. I was able to submit my declaration to Revenu Quebec, the issue is with CRA-NETFILE.

 

2 Replies

CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Please double check the province on the T4.

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

Robstei
New Member

CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Yes, that solved the issue. Thank you so much

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