Open TurboTax
Hi,
I keep on getting an error message when I try to submit my tax declaration to CRA through NETFILE. My document is declined because I did not enter a value for PPIP (box 55 on my T4). I do not contribute to PPIP, so box 55 is empty on my T4. I work in Quebec but my employer is outside of Quebec and is not registered for payroll deductions with Revenu Quebec.
How can I fix this issue to submit my declaration digitally?
P.S. I was able to submit my declaration to Revenu Quebec, the issue is with CRA-NETFILE.
Please double check the province on the T4.
If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Yes, that solved the issue. Thank you so much
patriciamurray90
New Member
TaiWai62
Level 3
skozlik
New Member
nixess
New Member
Laurabrudek
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.