CRA won't accept my return

[Danny Hay]

		We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

Message from the CRA:

CRA Result Code: 53 NETFILE is not operational at this time. Please visit the Hours of service page on the NETFILE website. Hours of service

You have 2 options:
	• Recommended - Try NETFILE again in a few minutes.
		Please note: You only have 5 attempts to NETFILE your return before the CRA will lock you out.
		If the problem persists, please contact TurboTax Customer Support for assistance.
	• Print and mail your return to the CRA.

[TurboTaxGinette]

Unfortunately, the Canada Revenue Agency (CRA) is not yet ready to receive the 2022 returns. Please see our TurboTax FAQ: When is NETFILE available?

Thank you for choosing TurboTax.

[Kympelham]

I had that same message and just tried today. The day you are supposed to be able to netfile

[TurboTaxSusan]

@Kympelham 

If you are still not able to NETFILE, and you are using TurboTax CD/Download, please try uninstalling and reinstalling the software. It will not delete your saved returns. If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

[zztec]

CRA Result Code: 53 on 2022 Return on Jan30/24

CRA says it is up and running and contact Turbotax :(

David

[zztec]

Found on another thread: NETFILE is temporarily unavailable due to maintenance. It will re-open on Monday, February 19, 2024, at 6:00 a.m. EST.

Does not matter the year or software being used I have been told. Now if CRA would knowledge this :(

[TurboTaxGinette]

Yes your information is correct. Thank you for your feedback, we value your opinion. 

Thank you for choosing TurboTax.