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    LJG
    Level 1

    Server Busy Error Message

    I am constantly getting a Server Busy error message in Windows 10 when TurboTax PC version is trying to open or save a Return file.  Switch To brings you to the Windows menu but what is the "busy program"??? Retry usually works after some delay, with TurboTax Not Responding showing on the window at the top.  

    ServerBusy.png

    posted
    ‎March 8, 2021 4:32 PM
    last updated ‎March 08, 2021 4:32 PM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    Server Busy Error Message

    Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.

     

    This FAQ tells you how to uninstall TurboTax CD/Download: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-uninstall-turbotax-...

     

    This FAQ tells you how to install TurboTax CD/Download: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-install-turbotax-fo...

     

    If you are still having issues, please contact our phone support for further assistance. You can get the correct number by using this form: https://support.turbotax.intuit.ca/contact/

    ‎March 15, 2021 5:40 PM
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