TurboTax glitch

[bigal7]

136 is supposed to = 131 less 135 

For some reason, simple math is not working in turbo tax and inflating my taxes owed by $22k. Is this a glitch or am I missing something simple here?

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[bigal7]

I’ve called them twice and each time they tell me that I’ll have to upgrade (ie. pay more) to talk to a tax specialist. Complete crap because it’s a technical issue and not a lack of tax knowledge on my part. It’s magically added $20k to my taxes and my effective tax rate is 200%. It’s obvious it’s an error. 

And it’s so weird that they won’t put me through to someone that can actually help me.

I'm thinking my only option is to get a refund and move my business elsewhere.

[TurboTaxBrenda1]

Can you please clarify where you are seeing this issue as your picture didn't go through. 

Thank you for choosing TurboTax.

[bigal7]

When I print out my tax return to PDF, I can see the issue in the T1. 

On line 131 (federal tax 40600), I have an amount of $40k.

There are no amounts in boxes 132, 133, 134 nor 135.

On line 136 (which is defined as line 131 less line 135), this should equal $40k since line 135 is zero.

However, on line 136 (net federal tax 42000) my tax owing goes up to $62k.

I have no idea how my taxes went from $40k to $62k???

[TurboTaxBrenda1]

Thank you for the information, also one more question- which version of TurboTax are you using CD/download or Online? Free, Deluxe, Premier or Home & Business?

Thank you- we will try to replicate your issue and get back to you asap. 

Thank you for your patience.