turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

[TurboTaxBrenda]

Yes, you will use the same license code and you can use our download link.

An email has been sent to you. 

[TurboTaxBrenda · Accepted solution]

We are happy to annouce that the shipment of the CDs have been sent by FedEx so please look out for your CD in the mail. Please note: If you responded that you wanted a copy of the CD within the last few days- yours will be on the next shipment.

Thank you all for your patience & understanding,

[mandy_2320]

Thankyou Brenda, is it possible to get a tracking number for the Fedex shipment?  This way we have an understanding of the ETA.

Mandy

[TurboTaxSusan]

@mandy_2320 Unfortunately, we are shipping out so many CDs, that it would not be practical to get the tracking number for a single individual. 

Please note that while you wait for the CD, you can download the software from our website here: https://turbotax.intuit.ca/tax/software/install

[TLC7]

How do I get on the list for a replacement CD for 2023 Turbotax?

[TurboTaxBrenda]

We will send you an email asking you to provide proof of purchase and a personal infomation. As this is a public forum nothing personal can be entered here. 

[AthenaGustafson23]

I have a licence code. How do I proceed from here? I do not have a CD reader to use the CD I received.

[TurboTaxSusan]

@AthenaGustafson23 

If you have bought TurboTax CD/Download, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?

[catjuderon]

How do I get on the list for a replacement CD for 2023 Turbotax?

[TurboTaxSusan]

@catjuderon I have let them know you would like a replacement CD. In the meantime, you can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows).