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CPP and OAS are subject to Part XIII tax. Part XIII tax is not refundable, unless you are Electing under Section 216 (rental income or timber royalties), or Electing under section 217 (certain Canadian pension income).  

Did you get a NETFILE confirmation code? If you don't have a confirmation code, you still need to submit your tax return using NETFILE. Not sure how? Follow these instructions for TurboTax Online or TurboTax Desktop.  

Please clear your browser cache (or use a different browser) and try signing into TurboTax with this link: https://ww1.2024.ca.turbotaxonline.intuit.com/secure/interview?_action=reset   If you need more help with this issue, please contact our phone support team.   They're available Monday through Friday, 9 AM to 6 PM ET for English and French support.  

You can enter the expense as "Utilities for business property", which is on the last page of the list of expenses. Remember that you can only claim the portion of the utilities expense that comes from your rental unit, not from the part of the property you live in.  

You can look at the PDF archive of your return, or you can login to 2023 and open your return to check. You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/  

If you get NETFILE error code 51 it means there are invalid characters in the City name that you entered as part of your tax return's street address. To fix this: TurboTax Online Using TurboTax Online, from 2024 tax return, select Personal info > Edit. At Your personal info summary, at Contact info select Edit. At Let's get your contact info, in the Street address field, under What's your mailing address, look for the invalid character(s) and remove them, then select Continue.

@heart-ginger13 Do you have another account using a different email address? Or maybe your 2023 return was done on your spouse's account?   If you login directly to 2023, is your return there? You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/