We can help you with this. Please see the image below. By clicking in the area for a $ amount the software believes there is an entry even if no numbers are showing. Therefore, click Back, and on the previous page click Done With Medical Expenses. This will bring you to the Medical Expense Claim screen where you will enter the 12 months claim period then Continue.
Thank you for using TurboTax.
I have entered all my medical receipts and it won't let me out of that screen. It wants me to enter another receipt. I clicked on "back" but it won't go back, it stays on the screen. I can't log out. I can't do anything.
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