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Troubleshooting
If you have bought TurboTax Online, you can only use the code once in one account. Using the code again will give an error message.
You can login to TurboTax Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/
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Troubleshooting
We cannot find a place to enter this code from our Deluxe Online Edition!!
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Troubleshooting
I am so frustrated! I purchased Turbo Tax Deluxe Online from Amazon and I am not able to access the software. I have tried multiple ways and I get stopped each time. I have used Turbo Tax for years. I am not able to use the CD version any mor because my new computer does not support it. PLEASE HELP! The deadline to file is tomorrow.
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Troubleshooting
If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.
If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.