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Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.    To start a new return, select “Start a New Return” from under “My Returns” in the bottom left corner. Once you have started your new return, you can select “View All Returns” from under “My Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.  

Your SIN should be 9 numbers, and you would enter it as numbers only, no dashes or spaces. Ex: 123456789   If you are still not able to resolve this issue, please contact our phone support team for more assistance.   

To enter add the Disability Tax Credit (DTC) to your return in TurboTax Online, search for “Disability Amount” on the Tax Home page (2024 tax return on the left) and select it from the list.   To enter add the Disability Tax Credit (DTC) to your return in TurboTax Desktop in EasyStep Mode, search for “Disability Amount” using the Find Tool (Magnifying Glass on the top right) and select it from the list. Then click “Go”.   If you are using TurboTax Desktop in Forms Mode, you can search for “DTC” by clicking on the Forms icon in the blue icon bar.   This TurboTax Canada FAQ tells you how to use ReFile: I've filed my tax return. Can I still make changes?