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TurboTaxSusan · ‎May 8, 2025

Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to ...

Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to login or create an account before entering your license code to access the software. When you enter the license code it will become linked to your online account. In the event that you want to install TT Desktop on another computer (up to 3 allowed), you’ll have to login with the same account on each computer to use the license code. Once you login during installation, you’ll stay logged in for 14 days. We believe this change will benefit our customers in the following ways: Peace of mind knowing you are purchasing a legitimate product. Ability to retrieve your license code from your online account in the case of loss. Helps prevent others from stealing your code. Ease of installation on multiple computers as the code is already there when you login. You'll stay logged in for 14 days, speeding up several actions that would require a separate login each time (i.e. add-ons, buying more returns). Your TurboTax Desktop returns, and tax return information is NOT stored on our servers, so family or friends who are using your licence on different computers will not have access to that information through your account. If you would like to review the TurboTax Desktop 2024 Software End User Licence Agreement, you can do so here: https://turbotax.intuit.ca/ty24/eula/ttd Thank you for choosing TurboTax.

William20241 · ‎May 8, 2025

In the spirit of full disclosure and to put closure to my particular issue, I was ultimately able to conclude my case from last year on this medical expense claim year by getting a refund on this yea...

In the spirit of full disclosure and to put closure to my particular issue, I was ultimately able to conclude my case from last year on this medical expense claim year by getting a refund on this year's software after much back and forth. Credit to Intuit for finally following through on refunding my current software cost along with last year's after all the insistence that the medical expense claim year worked in the online version when it was clearly did not. I will continue as a customer but will not use the online version.

TurboTaxSusan · ‎May 8, 2025

The Canada Training Credit (CTC) is a refundable federal tax credit to help with training and tuition fees. To be eligible for the CTC, you must: Be a Canadian resident no younger than 26 and no...

The Canada Training Credit (CTC) is a refundable federal tax credit to help with training and tuition fees. To be eligible for the CTC, you must: Be a Canadian resident no younger than 26 and no older than 65 Have income in the year between $10,000 and $165,430 for 2024. (The upper limit is indexed annually.) Have a Training Credit Limit from the prior year’s CRA Notice of Assessment. For more information, see question #11 on this CRA webpage. This TurboTax Canada FAQ has more info: What are Canada Training Credits, and how do I enter them in TurboTax?

TurboTaxSusan · ‎May 8, 2025

If you go into Forms Mode and click on the Dependant button, you can double check that there is nothing being claimed for your dependants over 18. If you are still not able to resolve this issu...

If you go into Forms Mode and click on the Dependant button, you can double check that there is nothing being claimed for your dependants over 18. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

TurboTaxSusan · ‎May 8, 2025

If you go back to the Finish & File section, there is a separate button to file your Quebec Return.

TurboTaxBrenda · ‎May 8, 2025

Can you please send me a private message including the email address that you used to create your online account? You can do so by clicking on the envelope above. Thank you for choosing TurboTa...

Can you please send me a private message including the email address that you used to create your online account? You can do so by clicking on the envelope above. Thank you for choosing TurboTax.

TurboTaxSusan · ‎May 8, 2025

Did you save the return after you used NETFILE? If not, then the NETFILE confirmation would not have saved with the return. You can still adjust your return using MyAccount or with a T1-ADJ T1 form. ...

Did you save the return after you used NETFILE? If not, then the NETFILE confirmation would not have saved with the return. You can still adjust your return using MyAccount or with a T1-ADJ T1 form.

TurboTaxSusan · ‎May 8, 2025

Are you preparing your return together with a spouse/partner? Are you using TurboTax Desktop or TurboTax Online?

TurboTaxSusan · ‎May 8, 2025

If there isn't anything in Box 205: Functional currency code, then the amounts on your T5013 should be in CAD. If you are not sure, you would have to contact whoever issued the slip to verify what cu...

If there isn't anything in Box 205: Functional currency code, then the amounts on your T5013 should be in CAD. If you are not sure, you would have to contact whoever issued the slip to verify what currency was used for the slip.

mmkeddy · ‎May 8, 2025

TurboTaxSusan · ‎May 8, 2025

Your son's 2024 tuition will automatically be used if needed. He can transfer the remainder to you (up to a maximum of $5000 federally). If not it will automatically carry forward. Tuition from...

Your son's 2024 tuition will automatically be used if needed. He can transfer the remainder to you (up to a maximum of $5000 federally). If not it will automatically carry forward. Tuition from previous year's can't be transferred. It will be used automatically (if needed) or carried forward. The tuition transfer from your child is non-refundable. This means you only can use it if you need it to reduce your taxes owing. If you don’t have taxes owning, you won’t get the credit. If you only have some taxes owing, then you'll only get enough tuition transfer credit to reduce your taxes to zero.

TurboTaxSusan · ‎May 8, 2025

The tuition transfer credit is non-refundable. This means you only get it if you need it to reduce your taxes owing. If you don’t have taxes owning, you won’t get the credit. If you only have some ta...

The tuition transfer credit is non-refundable. This means you only get it if you need it to reduce your taxes owing. If you don’t have taxes owning, you won’t get the credit. If you only have some taxes owing, then you'll only get enough tuition transfer credit to reduce your taxes to zero.

TurboTaxSusan · ‎May 8, 2025

Expenses for purely cosmetic procedures (including any related services and other expenses, such as travel) can't be claimed as medical expenses. Both surgical & non-surgical procedures purely aimed ...

Expenses for purely cosmetic procedures (including any related services and other expenses, such as travel) can't be claimed as medical expenses. Both surgical & non-surgical procedures purely aimed at enhancing one’s appearance are not eligible.

TurboTaxSusan · ‎May 8, 2025

Please search for "Capital Gains" to enter Capital Gains/Losses that are not on a slip. Please search for "Interest" to enter Interest and Other Investment Income that are not on a slip.

TurboTaxSusan · ‎May 8, 2025

You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/

TurboTaxSusan · ‎May 8, 2025

Please see this TurboTax FAQ for more information on who can use Free: Who can file for free using TurboTax?

TurboTaxSusan · ‎May 8, 2025

If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not d...

If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

TurboTaxSusan · ‎May 8, 2025

Can you please provide more information about your problem? What is the exact error message that you are getting? Are you using TurboTax Desktop or TurboTax Online?

TurboTaxSusan · ‎May 8, 2025

Enter whatever is in Box 21 into Box 53. The new capital gains rate is not going into effect this year, so both boxes are taxed at the same one-half (50%) rate.

TurboTaxSusan · ‎May 8, 2025

Which credits are not being added to your return? What Province are you in? Are you using TurboTax Desktop or TurboTax Online?

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