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Thanks for weighing in on this, I certainly share your frustration with the issue. I've checked the CRA info and there is nothing applicable (as best I can see). Whatever the source of the number is, I do think there is a turbotax glitch since the entry on line 23200 says "see schedule" and there is no schedule.

The benefits & credits you qualify for on your tax return depend on a number of factors, like: residency status income dependants marital status & spouse/partners income etc... You can always use TurboTax to prepare a dummy return to see what you might qualify for.  

I've re-sent the receipt for TurboTax Desktop 2019 which should have the installation code on it.    For 2020 & 2021 it looks like you used TurboTax Online. For TurboTax Online, you only need to enter the Activation code once, and then login with the account which you used the Activation code with. Unfortunately, TurboTax Online for 2020 & 2021 are no longer available, so you won't be able to create new returns or edit old ones. However, you can still get copies of your returns. Please see this TurboTax Canada FAQ for step-by-step instructions on how to get a copy of your return: How do I print a copy of my tax return in TurboTax?   If you need to prepare new returns for 2020 or 2021, you can buy older versions of TurboTax Desktop edition here: File past years' taxes    This TurboTax Canada FAQ has information on how to install older versions of TurboTax Desktop: What if I have trouble with my licence code while setting up TurboTax Download?   You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?     

No. TurboTax Online for 2021 is no longer available.   While we recommend TurboTax Premier Desktop for capital gains & losses, you can still use Standard to enter capital losses, donations and Employment Expenses.   

I'm not sure what number you called, as neither TurboTax nor Intuit are affiliated with "Just Answer" in any way.   This TurboTax Canada FAQ has information on how to install older versions of TurboTax Desktop: What if I have trouble with my licence code while setting up TurboTax Download?    

You can login to TurboTax Online, open your return and then search for “T1135” on the Tax Home page (2024 tax return on the left). Once you've filled out the T1135, you can go back to the Tax Home page and click on "Finish & File". You'll have to go through the review again, but when you get back to the Filing page, you should see an option to file just the T1135.  

You can login to TurboTax Online for that year, open your return and then search for “T5008” on the Tax Home page or using the Find tool.   You can login to TurboTax Canada Online 2022 here: https://ww1.2022.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/   Alternatively, you can also see your T-slips for previous years using the Canada Revenue Agency’s (CRA) My Account service.  

@ChristineN    At this time, TurboTax Desktop Business Incorporated can't electronically submit the Alberta AT1.   TurboTax Business Assisted is not available for businesses based in AB, QC, or for businesses located in multiple provinces.  

If you used TurboTax Online to file your taxes, you can reach Audit Defence by logging into TurboTax Online. Then, click Audit Defence next to the return you need assistance with.   You can login to TurboTax Canada Online 2022 here: https://ww1.2022.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/ You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/   If you are still not able to resolve this issue, please contact our phone support team for more assistance.   

Will TurboTax certify to be able to submit the Alberta AT1 Netfile submission for businesses? We have used TurboTax for many years and was surprised to not see TurboTax listed on the approved software packages for submitting the AT1 return for Alberta. Thanks for your consideration!

Refund request SFDC05402681 has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.