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Did you get a NETFILE confirmation number? If you didn't then your return was not successfully sent, and you'll have to try again.   How do I NETFILE my tax return in TurboTax Online? In TurboTax Desktop, how do I submit my return to the CRA using NETFILE?  

@seanmarianne-hot There have been a few updates to address this issue, so please make sure your copy of TurboTax is updated. You can start an update manually by clicking Help>Check for Updates on the top grey menu. You can also try reinstalling the software. It will not delete your saved returns. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows).   If you are still having the problem, you can also try these work arounds:   For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21.  Try rounding the box amounts (21 and 53) to the nearest dollar.    

>> This is not an issue that's happening with all users, Look, it's not whether or not the issue happens with "all users".  Either TurboTax requires admin privileges to install &/or run or it doesn't.  Your programmers even put in a special note to tell users to run in admin mode if they have problems installing.   Please determine WHY admin is required, and remove this requirement. I don't have a problem NOW.  I was reporting a problem so that you can improve your software.  I have nothing to bring to your support hotline but you do have a solid issue to bring to your developers. >> and there have been multiple updates with the software since you started >> posting that had bug fixes   So, did one of the fixes target this problem??  Why is this so difficult to get a real answer? Anyway, stop replying to me; I don't care (right now).  Feed this back to your developers so that they ensure this is not an issue for FY2025 tax program installation.  (note: since I've run into this problem 2 years in a row, I'm guessing TurboTax has no intention of fixing it... so please expect me to re-raise this topic again for FY2025).    

@pluscher    This is not an issue that's happening with all users, and there have been multiple updates with the software since you started posting that had bug fixes. So even if there is an issue in the software, there's something about your computer setup that's triggering the issue.   Phone support can go through troubleshooting steps with you, including viewing your screen. If a ticket is needed, they can get any information needed for the ticket from you as well as list all the steps that were tried.    

You can check your slips on CRA MyAccount, or you can search for them in TurboTax an look at them there.   If you are using TurboTax Online, you can use the search bar on the Tax Home page (2024 tax return on the left) to find whatever page you need to look at.  

Please make sure that when you are opening the program, that you are clicking on the right icon. All of the TurboTax Desktop software have the same or similar icons, but the name of the icon will tell you which one it is.   If you are still not able to resolve this issue, please contact our phone support team for more assistance.     

@TurboTaxSusan  Honestly, what kind of answer is this?  You want us, individually, to contact your phone support? What will they, realistically, be able to do about this programming bug? I'm sorry but your punt of this issue qualifies as "seat warmer" and "shut the customer up" support. What happened to turboTax?  If your programmers can't fix this egregious bug, how can I possibly trust that it will correctly and accurately calculate my taxes? Please reconsider your answer and escalate this issue to someone who can do something about it!