2024 activation code for premier doesn't work

[TurboTaxSusan]

@IANANDJOSIE Unfortunately, TurboTax Desktop is only compatible with Windows products, and won’t work on a Mac. You can use TurboTax Online with Mac OS computers, but the codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.

If you bought TurboTax from a 3rd party retailer and need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

[Rodneyconoley]

Activation code for standard does not work

putchased at Costco

[TurboTaxAniqua]

@Rodneyconoley The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. To download TurboTax Standard use this link: https://turbotax.intuit.ca/tax/software/desktop

[Dan Andrews]

My activation code is not accepted for the premier version.

The license code I entered is correct , still not able to activate the program.

I get error code 66.

The product was bought from Staples .

Is it possible someone At Staples has mixed up or switch activation codes ?

Dan Andrews

[Dan Andrews]

I bought the license from Staples.

Dan Andrews

[Dan Andrews]

CORRECTION : I BOUGHT THE license CODE FROM WALMART.

I have entered the 16 digit code 5 times , still getting error code is incorrect . Every year Intuit makes changes and every year I have problems of some sort . I can't recommend this product or services . I got an audit from CRA and had to pay extra in taxes .

[TurboTaxSusan]

@Dan Andrews 

Please contact our phone support team as they will be able to assist you further.

[Mamanshi1943]

the license code i have is not working

[Mamanshi1943]

costco

[TurboTaxSusan]

First, please make sure that you have purchased the right product. The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.

Second, if you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.