Solved: Re: Where do I enter the activation code so that I can do returns?

Mary701-5466 · ‎March 5, 2020

it wont let me sign in --wont take my user id

TurboTaxBrenda1 · ‎March 6, 2020

Please contact us directly on either Twitter or Facebook private messaging for assistance

TurboTax Twitter Direct Message:https://twitter.com/TurboTaxCanada
TurboTax Facebook/Messenger Private Message: TurboTax Canada Facebook/Messenger

eaunira · ‎April 28, 2020

I don't know where to put my activation code

TurboTaxGinette · ‎April 29, 2020

If you bought the TurboTax CD/Download Edition from a retailer such as Costco, Staples, etc..., please look inside the package for your code. It will either be on a scratch card or on the CD, depending on which version you bought. You enter the 21 digits Installation Key Code when prompted during installation. Here is a TurboTax FAQ for your review, if needed: Where is my TurboTax installation key?

If you have pre-purchased a payment code directly from TurboTax, then you would have gotten an email containing the code. If you don’t have the email in your inbox, look in your spam/junk folder or deleted items.

If you purchased the TurboTax Online Edition, you get an 11 digits coupon code. After doing your return, you will enter this code by going to the left side menu and choosing File then CRA Online Mail.

If you still need help, we will need more information. Therefore, could you please meet us by private message on Facebook or Twitter to see how we can help you further?

378112958533183 · ‎February 10, 2021

I'm trying to activate my account, but I am having trouble activating. I bought my turbotax at Costco yesterday and I have my 16 digit activation code. How do I use the code?

TurboImpotGinette · ‎February 10, 2021

Sorry to hear you are having this issue. In order to help you with this, we will need more information. Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter.

Thank you for using TurboTax.

debwho · ‎February 24, 2021

I bought turbotax at the store, it has no cd but a code number where do I enter it

TurboTaxGinette · ‎February 25, 2021

We can help you with this. Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product licence code

Thank you for using TurboTax.

JH59 · ‎March 3, 2021

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TurboTaxGinette · ‎March 4, 2021

In order to help you with this, we will need more information. Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter.

Thank you for using TurboTax.

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Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

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Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

Enter your prepayment or activation code here and click "Apply Rebate" to apply against your balance. I bot the CD versan at a store. How do i get a activation code?

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