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I am having trouble with netfile.   I found an article with my issue, but I am unable to view the reply.  I am so mad right now. How stupid is this??  You have a problem which you shouldn't have to begin  with, and when you try to figure it out yourself you DON'T HAVE ACCESS to view the answer????????   It's ridiculous.  I just HATE INTUIT.  I have spent HOURS trying to figure out this issue and this is the result. Of course, they don't give a sh**.  They already have my money.

I submitted a single file for myself - Valarie Mason (valsage1952) for my 2024 taxes and I was charged twice. April 24 - $47.04 and on April 25 - $78.40 I also submitted a file for my Mother - Anna Bernice Mason (hazel/gordon) for her 2024 taxes and I was charged on April 30 - $33.90 Please reimburse me for one of my Valarie Mason charges. Thank you.  

@cyan If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.      Thank you for using TurboTax.

@Sniksnak If you are still not able to resolve this issue, please contact our phone support team for more assistance.    We're available Monday through Friday, 9 AM to 6 PM ET for English and French support.      

If you made past service contributions in 2024 to a pension plan for which you have a receipt and which are not included on a T4 or T4A slip, click on "2024 tax return" in the top left. Then search for "Registered Pension Plan Deduction (RPP)".   

The price of TurboTax Online is based on what you enter on your return. And if you add extras like Assist & Review or the Premium Bundle, that will be added to the price.   Also, if you prepare your return together with your spouse, that counts as 2 returns.  

Are you using TurboTax Online? If so, you need to click on Tax Profile on the Tax Home page (2024 tax return on the left), then click on Your Tax Profile. There you need to check off the RL-1. Click Continue to save and then go back to Tax Home > Income >T4. Now you'll see a Box E at the bottom of the T4 page, which is what you need to enter from your RL-1.  

The tuition transfer credit is non-refundable. This means you only get it if you need it to reduce your taxes owing. If you don’t have taxes owning, you won’t get the credit. If you only have some taxes owing, then you'll only get enough tuition transfer credit to reduce your taxes to zero.   If you have two children transferring their tuition, a single parent may not have enough taxes owing to take both transfers. You may need to transfer one child’s tuition to the other parent.  

If using TurboTax Online, you will go to the employment expense page and edit to remove what was entered, and then you will be able to go to Tax Profile and edit—go to other employment expenses and uncheck it. - If this doesn't work, please send us pictures of what you did and what you are seeing.   Thank you for choosing TurboTax.