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Please make sure that you are clicking on Box 13 - Interest from Canadian sources and not Source of Box 13 Interest. You also may want to clear your browser cache (or use a different browser) and try again.     

@henrybubbles If your husband entered an amount from any of the boxes on the slips listed here, he has what the CRA considers to be self-employment or business income: T4 slip: box 81, 82 or 83 T4A slip: box 20 or 48 T4A slip: box 28 and you answered Yes to the question Does the income declared in Box 028 consist of fees collected for services you provided? in TurboTax Online T3 slip: box 24 (foreign business income) If he has an amount in any of these boxes, TurboTax will ask additional questions to report the income as self-employment/business income. He only needs to answer basic information, such as business name and address (can be his own), industry code, and fiscal period (Jan 01 to December 31).    If you are still not able to resolve this issue, please contact our phone support team for more assistance.     

@Trisnam Again, if you didn't have dates on your T5008, then the amounts were not going to Schedule 3, which where the T1 gets the info from. So, nothing on Schedule 3 = nothing on T1 = T5008 income not included in your tax calculations. One you add a date, then the T5008 gets added to your income.

You can enter the amount it as Line 10400 – Other employment income.   If you are using TurboTax Online, you can search for tips on the Tax Home page.    If you are using TurboTax Desktop in EasyStep mode, you can search for tips using the Find tool.    If you are using TurboTax Desktop in Forms mode, you can search for the EMPL worksheet by clicking on the Forms icon in the blue icon bar.  

@Roland29   If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.   If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?      

If you're having trouble activating TurboTax Desktop in 2018 or prior years, follow these steps: Install and open TurboTax Desktop. Enter the installation key, then select Next. When asked to choose your activation method, select Automated Telephone Activation, then Next. In the new window, you'll see the installation and computer keys. Write down these codes for later use, then close the window. Call TurboTax support or download the activation tool here. Open the TurboTax Canada Activation tool. Select the tax year, enter the installation and computer key codes, then select Activate. Once you've received the successful activation pop-up, close the activation tool and open TurboTax Desktop.  

TurboTax Business Incorporated is different software from the regular TurboTax Desktop. Please see this FAQ page to get a download link for TurboTax Business Incorporated: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/download-products/download-cd-download-edition-turbotax/L8NgOJdEs_CA_en_CA     If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available from 9:00 am to 6:00 pm EST, Monday to Friday.   You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off of Profile software.      

Please contact our phone support team as they will be able to assist you further. Unfortunately, from May 1 to mid-February, we go back to regular hours, which are Monday through Friday, 9 AM to 6 PM ET for English and French support.